We accept returns for up to 14 days after receipt of your purchase. Return items must be sent back in their original packaging, with store tags attached. Sorry, but we cannot take back personal items such as underwear, make-up and body jewelry. We will not be able to accept returns on swimwear purchases if the tags or hygienic strips have been removed.

When returning footwear, shoes must be placed inside of the manufacturer’s shoebox, then inside of a separate shipping box. Do not write on the manufacturer’s shoebox, tape it closed, or use it as a shipping box. Footwear returns will not be accepted unless both the shoes and shoebox are undamaged. Fragrances may only be returned if they are still sealed in their original packaging.

To send an item back to us, please enclose a copy of the jungleskull.com invoice which arrived with your package. You may use any shipper you like, but we recommend purchasing tracking and insurance, as Jungleskull cannot authorize refunds nor be responsible for lost return shipments.

Once we receive your return package, please allow 1-2 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Please note that Shipping fees are non-refundable and buyers are responsible for return shipment fees.

Unfortunately Jungleskull.com Cannot accept Exchanges at this moment because of the nature of frequent changes in our inventory. we therefore encourage buyers who decides to make exchanges return items and place a new order